Non-Emergency Medical Transport in Singapore

At Ezra Healthcare, we ensure stress-free, reliable transport to and from essential medical appointments, treatments, and social engagements. Our wheelchair-accessible vehicles and trained support team are here to make each ride comfortable and safe—so you or your loved ones can focus on healing and well-being.

Reliable, comfortable and accessible transportation tailored to your medical and personal needs.

What We Offer

We customise our transport options to suit your specific needs. Our services include:

✔️ A&E Department Transfers (non-emergency)

✔️ Outpatient Clinic & Hospital Visits

✔️ Inpatient Transfers Between Facilities

✔️ Discharges to Home/Step-Down Care

✔️ Dialysis & Cancer Care Appointments

✔️ Physical Rehabilitation & Therapy Sessions

✔️ Transport to Community Events & Gatherings

Affordable & Accessible

Personalised, Dignified Care

After-Hours Availability

Why Choose Us?

With subsidies from our compassionate sponsors, our services remain budget-friendly.

Every trip is tailored to your mobility and health requirements.

We offer transport services outside regular hours. Additional fees apply.

Pricing & Fees

Pricing:

• Weekdays (8:30 AM - 5:30 PM): From $72 (1-way), $127 (2-way)

• After Hours/Weekends: From $150 (1-way), $200 (2-way)

Note:

1. Additional charges will apply for:

   • Maternity escort,

   • Psychiatric escort,

   • Extra manpower (for weights > 85kg, presence of stairs)

   • Oxygen usage/Cardiopulmonary Resuscitation (CPR)

   • Personal Protection Equipment (PPE).

2. Cancellation (2hours before Arrival) - 25%, Cancellation (On Arrival) - 50%

3. All rates subject to prevailing GST

Service Areas

🌉 Cross-Border Service

• Singapore ↔ Johor Bahru, Malaysia

• Experienced with Causeway & Second Link crossings

• Customs and immigration assistance

📍 We Serve All of Singapore

• Island-wide coverage

• All major hospitals: SGH, NTFGH, CGH, NUH, TTSH, and more

• Nursing homes and rehabilitation centers

• Residential areas across Singapore

What's Included

• Door-to-door service

• Trained medical escort

• Assistance with boarding/alighting

• Basic vital signs monitoring

• Wheelchair or mobility aid (if needed)

• Real-time journey updates

• Punctual pickup and delivery

⚠️ Important Notice – Please Read Before Submitting

By submitting your or a patient’s details through our website or communication channels, you:

✔️ Acknowledge and consent to us contacting you for further information to address your query or booking request.
✔️ Consent to us sharing your data with authorised service providers or relevant third parties strictly for the purpose of fulfilling your request.
✔️ Agree to our Privacy Data Protection Policy, which governs how we handle and safeguard your personal information.

We are committed to maintaining the confidentiality of all personal data submitted.

Non-Emergency Transport Only

IMPORTANT: Ezra Healthcare provides non-emergency medical transport services only.

If you are experiencing a medical emergency, please call 995 immediately.

Same-day bookings is subjected to availability. It is recommended to book 24-48 hours in advance. For regular appointments, schedule monthly with us for best rates

Pickup times may vary by ±30 minutes from the scheduled booking time due to traffic, weather, or operational factors.

We will make every effort to fulfill your request promptly and keep you informed of any delays.

Advance Booking

Pick Up Time Advisory

Frequently Asked Questions

When should I call 995 instead of Ezra Healthcare?

For emergencies like cardiac arrest, seizures, difficulty breathing, or strokes, contact 995 immediately. Ezra Healthcare handles non-emergency medical transport only.

What qualifies as a non-emergency case?

Non-emergencies include routine appointments, follow-ups, dialysis, rehabilitation, or transfers between facilities. Ezra Healthcare can help you with your needs. Please refer to our rates schedule above.

I need someone to be with my elderly parents during their checkups to assist them. Do you provide patient escort services?

Yes, our trained medical escorts can assist patients throughout their journey.

Are after-hours services available?

Yes! Call us to arrange transport outside regular operating hours.

Let Ezra Healthcare support you or your loved one with reliable transport.